Zemin Boyama Sistemleri - FREQUENTLY ASKED QUESTIONS (SSS)
FREQUENTLY ASKED QUESTIONS (SSS)

 

(1)  ZBS PAINT MANUFACTURES ONLY MY FLOOR GROUP PRODUCTS?

ZBS Paint and Chemical Industry. Trade Inc. , is the first paint manufacturer of our country, registered by TPE, by developing and producing the “Floor Paint” product, bringing a new product and domain name to the paint industry. Since the day we were founded, we have developed more than 60 products in 7 different categories in the range of complementary products for floor paints and floors, which can be solutions for different usage traffic and different floor structures. We also spend our R&D and machine park investments to develop long-lasting products that are resistant to abrasions that may be exposed such as ground abrasions caused by heavy tonnage vehicles, meteorological weather conditions and high UV effects, water and moisture insulation on floors. At the same time, it is specialized only in the product group of floor paints, from its factory to its consumers www.zbsmarket.comWe are proud to be the first paint manufacturer in Turkey that makes online direct sales with free shipping. ZBS Paint and Chemical Industry. Trade Inc. as, we use all our energy, budget and time in the field where we are specialized and know best. We are not a brand that produces every type of paint and includes the Floor group in its product range. Because the important thing is not to produce, but to create long-lasting solutions for individual and industrial consumption, with the aim of R&D and consumer satisfaction, which you can put all your strength and time into.    

(2)  CAN I USE ZBS FLOOR PAINT FOR WATERPROOFING? :

Our ZBS Floor Paint  product has water impermeability. It is waterproof under the applied surface. However, for an intense and long-lasting performance, especially on concrete and cement-based floors, water-based with maximum flexibility against cracking and working on the ground; You should definitely apply our ZBS Water Cut BN  transparent waterproofing product or our solvent-based  ZBS Shock Guard transparent waterproofing product. Then, if you wish,   you can apply ZBS Floor Paint on it , providing a double insulation effect and giving color to the floor. At the same time, it is protected in the applied insulation underneath.   

(3)  I HAVE A CERAMIC FLOOR ITS WATER PASSING. HOW CAN I Isolate? :

It can be used on your floors such as marble, ceramic, paledian, granite, mosaic, tile, etc., on all kinds of floors such as roof, terrace, parking lot, open and closed areas, against impacts and abrasions that can be caused by pedestrian and vehicle traffic, meteorological (sun, snow, maximum resistance to rain) conditions,  ZBS 2k PowerFul+ You can use our waterproofing product as a double layer. Thanks to its very thin structure, the product moves through the joints, gaps and cracks on the floor, expanding inside and preventing water leaks. It is transparent. It does not obscure the visual texture of the ceramic surface. It does not scroll on the surface. It does not impair the wiping and cleaning feature of the ceramic. With a bucket of (8+2) kg 10kg/tkm, it can apply an average of 45-60 m2 in double coats and an area of ​​single coat. You can easily apply it yourself without the need for labor. We ship the product to you, ready to use, with free shipping. In addition, there are issues to be considered on the floor to be insulated. At the beginning of these; There should be a slope on the ground that can prevent the water from ponding. ZBS 2K Floor Repair Putty for corners and edges  It should be made ready for isolation before application. If roof or terrace insulation is being made, the application should be extended up to 30-45 cm above the ground on the existing parapet walls. 

(4)  I HAVE A CONCRETE TERRACE (ROF). TOP OPEN. WATER IS PASSING TO THE BOTTOM. HOW CAN I Isolate? :

It can be used on cement-based floors such as concrete, screed, helicopter concrete, mosaic concrete, etc., in all kinds of areas such as roofs, terraces, balconies, open and closed areas, against impacts and abrasions that can be caused by pedestrian and vehicle traffic, meteorological (sun, snow). water-based ZBS Water Cut BN   waterproofing product with maximum resistance against conditions (rain) or solvent-based; You can use our ZBS Shock Guard waterproofing product as a double layer. If there are deformations on your surface such as cracks, blisters or broken pieces, ZBS 2K Floor Repair Putty    You can make the necessary repairs. If you fill and chamfer the corners and edges of terraces and roofs with the same product, you will increase the insulation effect very seriously. It is necessary that the water does not pond on the existing ground and there must be a slope where the water is directed towards the drain. Thanks to the very thin and transparent structure of our ZBS Water Cut BN  and/or ZBS Shock Guard products, it moves through the concrete, expanding and preventing water leaks. Thanks to its flexible and elastic structure, it absorbs future cracks and deformations. If you wish, then  ZBS Floor Paint on it.  By applying our product, you double the insulation effect. By giving color to the floor, you also protect the insulation underneath. Thus, the life of the insulation is maximized.

(5)  CAN I COLOR MY CERAMIC SURFACES BY PAINTING?:

Our ZBS Floor Paint  product has been developed for concrete and cement based floor areas. Our ZBS 2K Floor Plus product should definitely be used when it is desired to apply on ceramic, granite, marble, paledian, etc. floors Because, such surfaces do not have adherence (adhesion-adhesion) environment like concrete surfaces. Our ZBS 2K Floor Plus  product is offered for sale as (17+3) double components. Since it has a solvent-free binder feature, it creates an excellent adherence effect on ceramic, marble, granite, paledian, etc. surfaces. Easy to clean, waterproof, non-slip. It can be described as a kind of liquid ceramic. It cannot be used in open areas exposed to the sun. If it is desired to be used in open areas exposed to the sun, ZBS ALIPHATIC FLOOR  Our products can be used. Both of our products are not thinned and are double component. It is mixed only with its own component.  

In open or closed areas exposed to the sun; ceramic, marble, granite, paledyen etc. floors that do not obscure the natural appearance of your surface. In addition, you can use our colorless ZBS 2k powerful+  product, which we produce as transparent, which gets dirty late on your surface, has easy cleaning, anti slip and maximum waterproofing effects. This product is ceramic, marble, paledyen etc. It provides a waterproofing effect without covering (covering) the natural appearance of the building elements, and it never slides and is never affected by pedestrian and vehicle traffic and meteorological conditions that may occur on it. 

(6)  HOW CAN I REPAIR AND FILL MY CRACKS AND CRACKS ON THE FLOOR?:

If there are cracks and broken pieces on the floor or if you have pits, gaps and crevices caused by heavy load traffic, then you should make the necessary filling and repairs on the floor with our  ZBS 2K Floor Repair Paste product before applying our ZBS Floor Paint product to the floor. ZBS 2K Floor Repair Putty  Our product is double component. It is shipped to you as a set in 19 kg buckets (15kg powder+4kg liquid). Before use, both powder and liquid components are mixed with each other and mixed with a low-speed drill for max. 1-2 minutes until they reach a paste-like consistency. should be mixed homogeneously. The most important thing to consider is; Since this product hardens very quickly (ambient temperature 20-22cO), you have a minimum of 15-35 minutes after mixing. You must have completed the application within this period. Otherwise, the product will harden, cut into stone and become unusable. In order not to be affected by this situation, the product should be consumed in the specified proportions by mixing as much as you will use. In addition, since the product has a unique chemical smell, the application area should be well ventilated. After it has finished curing, there is no odor. Also more fluid for finer cracks,We have ZBS 2K Floor Repair Putty -(thin) . This product is delivered to you as 13kg powder + 6kg liquid, in 2 separate packages. As you have noticed, the liquid component is 2 kg more in this product. Thus, a more fluid viscosity is obtained.

(7)  HOW SHOULD I CLEAN THE FLOOR BEFORE APPLYING ZBS FLOOR PAINT? :

Before applying ZBS Floor Paint, it is necessary to make sure that the floor is absolutely dry (moisture-free), clean and self-supporting. Floor cleaning should be done by sweeping as much as possible or removing dust and particles by air spraying. Unless absolutely necessary, washing with water should be avoided. Because, even if the water on the surface dries after washing, especially the moisture that has penetrated the surface will dry later, which will seriously threaten the adherence (adhesion) ability of the product in the future. If there are oil and similar petroleum-derived stains or areas on the floor, these areas should be cleaned using Cellulosic Thinner. Never use Synthetic Thinner or detergent (bleach, acid, etc.). 

If you have a floor where dust comes from below and dust does not go away as you sweep (especially on incorrectly poured or aged concrete floors), you should apply our ZBS Anti-Dust transparent product , which we developed for this type of floors, in 2 or more floors, depending on the dusting situation. Thus, the dusty floor is eliminated and a suitable adherence floor is formed for the ZBS Floor Paint application to be made.

(8) CAN I APPLY ZBS PRODUCTS MYSELF? :

While creating the "ZBS"  brand, one of the most important issues we desire and aim at is the fact that our consumers can do the application themselves, which is called " do it yourself" in Europe. Therefore, as much as possible, we manufacture it ready for application and ship it with free shipping. We facilitate all the features of our products that require labor, during the production phase, in our factory. When our product reaches you, it should be thinned if necessary, mixed thoroughly and applied according to the values ​​in the technical sheet. As application tool, ZBS Floor Paint Roller, ZBS Masking Tape, ZBS Telescopic Floor Pole  You can use our application devices such as There is a "QR" code on the front of the label of each of our products so that our consumers can easily access the usage details   . When this code on the product in question is scanned to smart phones, technical and specific information such as all usage details of that product and surface preparation before application can be easily accessed. Thus, errors that may arise from the application are prevented and long-lasting results are provided with a correct workmanship technique.

(9) IF I USE ZBS FLOOR PAINT WITHOUT thinning it with THINNER, WILL I HAVE A MORE QUALITY APPLICATION? :

This issue is a mistake that we often encounter, which is often thought to be true. The product should be thinned and applied in minimum 2 layers. In this way, stronger adherence (adhesion) is provided on the ground, as well as maximum impact resistance, excellent spreading and long-term use. If the product is not thinned; Consumption increases, there are traces of rollers, there is no homogeneous spread, the adherence becomes weak and cracks occur because there will be a single layer of thick tissue on the surface. Many of our consumers prefer to use it directly without thinning, as they think that the quality of the paint will decrease when thinning is done. When the application is made by adhering to the thinning values ​​specified in our product descriptions, we see that we get healthy and long-lasting results. 

(10) WHERE AND HOW CAN I SUPPLY ZBS PRODUCTS? DO YOU HAVE DEALERSHIPS? :

 ZBS Paint and Chemical Industry. Trade Inc.  As we, we ship our products directly from our factory to every point of Turkey without a dealership system, with free shipping, to the door of our consumers. We started this system for the first time in Turkey. We can make any color you choose from our color chart on our site  You can make 24/7 purchases from our online sales site www.zbsmarket.com . Your approved order will be produced within 1-2 days according to the color status and shipped to be delivered to you. For our consumers who want to order by phone,  0 (216) 577 25 05  or 0 (850) 840 0 927  (zbs) we have an order line. According to us; Every individual or institution that has a smart phone is a "ZBS" dealer for us. 

(11) CAN I BUY ZBS PRODUCTS IN SMALL QUANTITIES OUTSIDE OF BUCKET PACKAGING?:

The minimum filling quantities according to the production method of our products are available in the product descriptions on our website and   on our online sales site www.zbsmarket.com .  We cannot manufacture smaller than specified bucket values ​​and fillings.

(12) CAN I GET SAMPLES OF ZBS PRODUCTS?:

Unfortunately, we do not have paid or free sample work. Even for trial purposes, the packaging with the smallest product filling should be taken.

(13) IS THERE A COLOR DIFFERENCE IN CONTINUING ORDERS?:

Even if it is the same color product produced in different boilers, there may be a color tone difference between the boilers. Therefore, when reporting your orders, it is useful to pay attention to the quantities that we can produce in a single boiler at once. When calculating the quantities of your order, more than 1 bucket will give healthier results than lack of it. The consumption values ​​stated on our website are average data. It may differ according to the type and structure of the floor. In order to know the exact consumption, you can experience 1 bucket of product by applying it on your floor, and determine your exact consumption and purchase quantities accordingly.

(14) DOES ZBS FLOOR PAINT HAVE A WARRANTY? HOW LONG WILL IT STAY ON MY FLOOR?:

Since the ground structure and ground traffic of each consumer differ from each other, we cannot pronounce a printed expression that can create a certain period and warranty guarantee. Therefore there is no guarantee. Since each floor structure will be evaluated on its own, if necessary, a small area can be applied on the floor before it is left to aging, and a final decision can be made according to the results obtained, if necessary, for a final solution and a healthy effect. While creating the technical specification values ​​of our products, the closest average figures and data are taken as a basis.   ZBS Floor Paint Our product and other floor group products are manufactured in a structure that can provide maximum resistance against impacts and abrasions that can be caused by pedestrian and vehicle traffic. We are constantly improving and developing these features with our aging test studies in our R&D.

(15) I HAVE A FLOOR CONTINUOUSLY MAKING DUST. CAN I APPLY ZBS FLOOR PAINT HERE?:

First , let's understand what " Dusty Floor " means; If there are micron-sized dust particles detached from the ground continuously as they are swept or cleaned on cement-based surfaces, we can call this floor "Dusting Floor". Some of our consumers, when they say Dusty Floor, they mean the dust coming from outside to the floor. This type of floor cannot be called Dusty Floor. Now that we understand what a Dusty Floor is, what can you do if you have this type of floor? We produced our ZBS Anti-Dust product for this type of floor and improved and developed it over time. ZBS Anti-Dust  Due to its very thin and transparent (transparent) structure, it is rapidly absorbed by cement-based floors and while this absorption takes place, dust particles on the floor are trapped inside the floor. Thanks to the film layer that ZBS Anti-Dust leaves on the surface, a decorative surface image is formed. Thanks to the tightening and hardening surface, the dust formation feature of the floor is eliminated. After this improvement on the floor, if you wish, you can colorize the existing floor  by applying ZBS Floor Paint  or our other floor group products.  

(16) DOES ZBS FLOOR PAINT CONTAIN?:

Contamination is possible due to vehicle and pedestrian traffic on our product. Tire-tired vehicles   may leave stains on ZBS Floor Paint ,  which we call rubber tire marks. Or, due to different reasons, contamination may occur due to above-ground traffic. Depending on the type of stain and drying time, it can be partially or completely cleaned with water and a brush. If you want, you can apply our transparent, ZBS Floor Guard varnish product  as a single layer over  ZBS Floor Paint in order to maximize the easy cleaning effect and to obtain a glossy surface  . However, even in this case, we cannot say that contamination will never occur or that all dirt will be 100% removed. 

(17) IS ZBS FLOOR PAINT EPOXY?:

Not all of our floor products such as ZBS Floor Paint – ZBS Aliphatic Floor – ZBS Nano Floor – BS Nano Titanium are epoxy. Epoxy systems cannot be applied by the consumer himself. It needs to get external workmanship service and it is applied with a coating method we call self levining. Epoxy systems are not applied in open areas exposed to sunlight. ZBS floor group products are ready to use. The application period of epoxy systems is very long and laborious. In addition, m2 unit prices are very high. As ZBS Boya A.Ş, we are an Epoxy manufacturer ourselves. For a fast, practical and economical solution, the products that are most suitable for Epoxy quality and have a faster drying time than epoxy are undoubtedly ZBS Floor group products.  

(18) DOES COLOR AND COLOR DIFFERENCES AFFECT PRODUCT QUALITY?:

Our quality values ​​are the same in all our colors. However, it is possible to see traces of rollers on the floor in color tones that can be expressed as dominant colors (Orange, Red, Purple and their tones) and/or close to them. In order not to be affected by this situation, you can apply more coats or change your color preference until the roller mark disappears. In addition,  since our ZBS Floor Paint product is produced in semi-matte texture, there may be matte surface scratches, which we call fingernails, in dark and dark colors. In order to prevent this situation,  you can apply our ZBS Floor Guard product as a single layer.   

(19) DOES ZBS FLOOR PAINT CHANGE THE TEXTURE OF THE SURFACE?

Since our ZBS Floor Paint product forms a protective layer on the surface in the form of a film layer, it does not fill the existing surface texture of the floor or the gaps and openings such as joints, slits, jeans, etc. on the surface. Before the application for filling and repairs, surface preparation should be done by using our ZBS 2K Floor Repair Paste product.  

(20) HOW CAN I STORAGE THE PRODUCT IF THE ZBS FLOOR PAINT IS INCREASE?:

If you have leftover product outside of our use, you can add Cellulosic Thinner enough to cover it by 1mm, cut off the air inlet, close the lid tightly, and store it for a long time.

(21) DO I HAVE TO USE ZBS FLOOR GUARD ON ZBS FLOOR PAINT?:

Our ZBS Floor Paint  product has a semi-matt texture. If you want it to look brighter and get dirty late and easy to clean, you can apply our ZBS Floor Guard  product as a single coat. At the same time, you create a maximum waterproofing effect. There is nothing else that requires you to use it. 

(22) HOW CAN I CALCULATE THE QUANTITY OF BUCKETS THAT I CAN ORDER ACCORDING TO MY AREA?:

 With 1 bucket of 20 kg of our ZBS Floor Paint product, you can apply an average of 70-80 m2 in double coats. When you want to apply ZBS Floor Guard on it , you can apply an average of 120-140 m2 area in one coat with 1 bucket of 12 kg. All other ZBS we produce    The technical and consumption values ​​of our branded products are reported in the product links. Since each floor structure and type may be different from each other, these values ​​we share are the average values ​​determined in our R&D Laboratories and do not constitute a guarantee for the exact consumption. For the exact consumption value, you can get a small package and make a trial application on a small and invisible part of your floor to clarify. Determining your order quantity according to this result allows you to make a more precise and clear calculation.

(23) CAN I RETURN THE ITEM I PURCHASED?:

We do not produce or keep ZBS Floor Paint  or all the colored products we manufacture in stock.  We quickly go into production, specially for your order, among 300 colors that you will choose from the ZBS  color chart . Even if it is unopened, we cannot accept returns and cancellations for products that have been produced and/or shipped, due to an increase in the bucket of the product, refusal of the color you received (such as a color change request after production), or other consumer-oriented reasons based on withdrawal and abandonment. However,  the provisions we have determined in the "cancellation and return conditions" protocol published in our online sales site  www.zbsmarket.com are valid.  

(24) THERE WERE LOCAL TAKING UP AFTER WE DONE THE APPLICATION OF ZBS FLOOR PAINT. WHAT IS THE REASON OF THIS?:

Our ZBS Floor Paint   product has superior quality and excellent adherence (adhesion) ability. However,  PICTURE-1  and  PICTURE 2 As can be seen, if there are regional conditions that separate from the ground (break off, not stick) in various parts of the application area immediately after the application or after a certain period of time, there are multiple reasons for this. First of all, we can state the following. If there is an adherence problem in the product, there will be a complete removal from the applied area, not a partial one. If we take a look at other reasons, we can list them as follows. (1) If the floor was cleaned with water before the application, even if the surface dries, there may be areas that remain damp since the moisture penetrating into the floor will dry later. The humidity in these areas may have damaged the adherence structure of the product while trying to go out later. (2) If our product is applied with a roller without thinning 5-8% with cellulosic thinner, it may be due to the thicker areas. (3) May threaten adherence on the ground, There may be oil-derived spots or areas. Petroleum-derived stains such as oil stains are never cleaned with water or detergents. Cellulosic thinner should definitely be used here. Some of our consumers are cleaning with Synthetic thinner instead of Cellulosic thinner. Buddha is extremely wrong. Because, synthetic thinner, due to its structure, contains oil in its structure. (4) If the application area is base concrete that touches the ground and does not have moisture insulation; The concrete may have damaged the adherence structure of the product due to the fact that it absorbs the moisture from the soil and wants to evacuate it from the application surface. (5) Due to the low air temperature in the application environment, the curing drying may not be completed in some areas, since the full curing will occur later in the entire applied area. (6) On the concrete floor where the application is made, If a chemical texture layer is applied on the surface, which we refer to as the ground cure, with a glossy appearance and containing hardener, adherence effect may not have occurred on this texture. Because the floor chemical products used by each construction chemical manufacturer can have different structures from each other. (7) Before application, on the concrete surface; If the application is made on a floor that cannot support itself, is loose, dusty or formed by dust particles remaining on the floor because it has not been cleaned well, regional or general adherence threat may have occurred. (7) Before application, on the concrete surface; If the application is made on a floor that cannot support itself, is loose, dusty or formed by dust particles remaining on the floor because it has not been cleaned well, regional or general adherence threat may have occurred. (7) Before application, on the concrete surface; If the application is made on a floor that cannot support itself, is loose, dusty or formed by dust particles remaining on the floor because it has not been cleaned well, regional or general adherence threat may have occurred.

All of the information we have shared above  is explained in the product description of our ZBS Floor Paint product on the website, enriched with videos and visuals. At the same time, for more practical and easy transportation, labels on the packages of all our products,  "QR"  for each product description. We put the code. When you scan this code on your smartphone, you can easily and instantly access all application information, videos and images of that product. In addition, in order to attract the attention of our consumers and to be a reminder and warning, we attach red information and orientation labels on the covers of our products before they leave our factory. All these; By choosing our ZBS products, we do this so that our valuable consumers, who make purchases, can achieve a long-lasting and healthy application by getting the highest performance from our products. Therefore, we do not recommend you to apply our products without having this valuable information that we share for you.

(25) IS THERE A DIFFERENCE IN THE IMAGE BETWEEN THE SCREEN CHART COLORS AND THE ACTUAL CHART POSTED ON THE WEBSITE?:

As ZBS Paint,  we use the colors and original codes of the internationally valid RAL chart. Ral chart; It is a color treasure that is frequently used and preferred in many sectors such as Textile, Automotive, Furniture, Cosmetics and many more. The display chart we publish on our website is 300 different color codes that we choose from RAL colors. Differences in light, resolution, size and reflection effects on the screens can create a misleading effect when compared to the actual images of colors.

Computer, phone or tablet screens can only show red, blue and green lights. It can never show the yellow light directly. There is no way to reproduce the yellow color spectrum on screens. Since the wavelength of yellow light is between red and green, the only thing your computer or phone can do to trick your eyes is to send some red and some green light onto your screen, creating an artificial yellow color. Thus, our eyes perceive the resulting image as yellow or its tones. This can create serious tonal differences with the actual color in the color chart. That's why the color chart on the screen is just a color harmony made up of lights and has been published just to give you an idea. If you think there is a color difference between the product you purchased and the product shipped to you. Compare the color code of the incoming product with the color code on the RAL chart by keeping them side by side. You will see the colors match and hold.

(26)  MY ORDER DID NOT REACH. WHAT CAN I DO?

As ZBS, we manufacture all orders from our consumers within an average of 1 day and deliver them to the contracted cargo company with free shipping to be delivered to you. As a result of the global pandemic epidemic that we live in the world and of course in our country, we see that there are some delays in the delivery times of the transportation sector, which is trying to respond to the demand, with the intensification of delivery shopping. To learn about the fate of delayed deliveries,   you can get information from our "where is my cargo" column on our website www.zbsmarket.com .  For this, you need to learn your cargo tracking number, which is specially produced for your order, by calling the system or  calling our line 0 216 577 25 05 .

Especially for your urgent orders, it is useful to notify us of your order as early as possible in order not to be affected by cargo delays.

For your orders that are lost in cargo or whose fate is unknown, we quickly go into production and start the shipment process again. For the old order, we request a return from the cargo and provide it to be delivered to us.

(27) CAN I GET PERFORMANCE ON MY FLOORS SUCH AS NATURAL STONE-TRAVERTEN-PARQUET STONE, LIKE CONCRETE AND ASPHALT?

If the floor to be applied is natural stone, travertine, cobblestone or etc., a   trial application should be made in an invisible and small area before applying ZBS Floor Paint  or  ZBS Nano Floor  Paint. Zira,  ZBS Floor Paint or  ZBS Nano Floor  Our paint product has been developed and formulated mainly for Concrete and Asphalt floors. For example, C30 concrete is also C30 concrete all over the world. The same is true for asphalt floors. Since we are aware of this information, we develop our products according to these values ​​when formulating our products and in our abrasion-aging tests. However, in products such as natural stone, travertine, cobblestone; As with Concrete and Asphalt floors, we cannot know in advance the quarry where the stone comes from, the natural structure of the stone or its performance against time. Some stones can give a unique chemical reaction over time, depending on the sun (UV) and meteorological conditions, due to their nature and the nature of the hearth. For example, they can produce dust in their own structure intensively. In order to prevent this situation, before the application, Our ZBS Anti-Dust product can be applied. Despite this, we can say that this floor cannot be painted if dusting is not stopped. Therefore, in order to be sure, it is very important to always make a trial application on a small area of ​​the floor and get results according to the result.     

E-NEWSLETTER SUBSCRIPTION

E-Newsletter Subscribers Can Instantly aware whether our campaign.